When the application (script compiled into an exe file) is executed, the Help Desk user simply sees a list of session
in the server farm. They simply pick a logged on user to log out and that's it. While the user is on the phone, this is a
quick operation that can be handle in seconds.
Building from the App Factory
When you start FastTrack Automation Studio, you start in the App Factory. Click the "Help Desk" icon and select the
sub-menu option to build the RDS Session Terminator Application.
This will pop-up a wizard, where you configure, where to look for servers. You can either create a simple version
to either ask for a server or hard-code a server list (and rebuild the app, when there is a change) or you can
have the application look in an OU for servers, optionally only the ones with a certain prefix.
The above shows the page in the wizard, where you configure servers to browse for sessions. A page will also show up allowing you to
enter credentials for a domain administrator account to switch to upon execution of the exe file.